Shipping policy
At Spiritual Minded Apparel, every piece of gear is custom-printed and inspected on demand using high-density Direct-to-Film (DTF) technology. We take pride in delivering battle-ready, premium athletic armor directly to your door with zero compromises.
1. PROCESSING & PRODUCTION TIMES
Because our gear is printed on demand to maintain total product integrity:
Standard Production Window: 2 to 5 business days (Monday – Friday, excluding holidays).
High-Volume / Peak Seasons: Processing may take up to 5–7 business days.
Once your order completes production and passes quality control, it is packaged and handed off to the shipping carrier immediately.
2. ESTIMATED SHIPPING TIMES & RATES
Shipping rates are calculated automatically at checkout based on package weight and destination.
Standard US Shipping: 3 to 5 business days after fulfillment.
Expedited US Shipping:2 to 3 business days after fulfillment.
International Shipping: 7 to 14 business days (depending on destination customs processing).
Note: Total delivery time = Processing Time + Shipping Time.
3. ORDER TRACKING
Once your order ships, you will automatically receive a **Shipping Confirmation Email containing your tracking number and tracking link. Please allow up to 24–48 hours for the carrier system to update the initial tracking status.
4. ADDRESS ACCURACY & MODIFICATIONS
Please ensure your shipping address is 100% accurate at checkout.
If you notice an error in your address, email us immediately at support@spiritualmindedapparel.com with your order number.
Once an order has entered production or shipped, address modifications cannot be guaranteed. We are not responsible for packages delivered to incorrect addresses provided by the customer.
5. LOST, STOLEN, OR DAMAGED PACKAGES
Damaged in Transit: If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the damaged product and packaging. We will issue a replacement immediately at no extra cost.
*Stolen / Marked Delivered:If your tracking states "Delivered" but you have not received your package, please check with household members and neighbors, and wait 24 hours. If it remains missing, file a claim directly with the carrier (USPS/UPS/DHL) before contacting our support team.
6. CUSTOMS, DUTIES & TAXES (INTERNATIONAL ORDERS)
Spiritual Minded Apparel is not responsible for any duties, taxes, or customs fees applied to your order by your destination country. All fees imposed during or after shipping are the sole responsibility of the customer.
QUESTIONS & SUPPORT
For any shipping inquiries, updates, or tracking support, reach out to our team:
Email: support@spiritualmindedapparel.com
Operating Hours: Monday – Friday | 9:00 AM – 5:00 PM CST